Help

Frequently Asked Questions

Find answers to common questions about getting started.

Where can I cancel my subscription?

Cancel via your App Store or Google Play subscription manager before the renewal date.

Does deleting the app cancel my subscription?

No. Deleting the app does not stop subscription charges. You must cancel through your store settings.

Are AI readings 100% accurate?

No. Results are generated based on your inputs and AI logic. Use them as helpful insights.

Can I re-analyze after updating my profile?

Yes. You can edit your profile information and request a fresh AI reading anytime.

Is my personal data secure?

Yes. We employ modern encryption and handle personal data in accordance with our Privacy Policy.

Can I delete my account?

Yes. Account deletion can be requested in-app or via support.

How do I reach customer support?

Send an email via our Contact page with your device specs and inquiry details.